Creating Q&A Sessions

Creating a Q&A session is the first step to engaging with your audience. This guide walks you through setting up a session with all the necessary configurations to match your specific needs.

Getting Started

To create a new Q&A session:

1. Navigate to Q&A in your organization dashboard
2. Click New session
3. Fill out the session configuration form
4. Click Save to create your session

Session Configuration

Basic Information

Session Name

Provide a clear, descriptive name for your session. This name will be visible to participants and helps identify the session in your dashboard.

Example: "Product Roadmap Q&A - Q4 2024"

Description

Add an optional description to provide context about the session topic, agenda, or expectations. This helps participants understand what the session is about.

Session Mode

Choose the appropriate visibility level for your session:

• Public: Anyone with the link can participate
• Organization: Only members of your organization can join
• Private: Only specifically invited participants can access the session

Question Settings

Accept Questions Until

Set an end date and time for question submission. After this deadline, participants can no longer submit new questions, but existing questions remain accessible.

To set the deadline:

1. Click the Accept questions until field
2. Use the date picker to select your desired end date
3. Set the specific time using the time controls

Maximum Question Length

Define the character limit for questions (default: 400 characters). This keeps questions focused and manageable.

Recommended limits:

• Short sessions: 200-300 characters
• Standard sessions: 400-500 characters
• Detailed discussions: 600-800 characters

Auto-approve Questions

Choose whether questions should be automatically published or require manual review:

• Enabled: Questions appear immediately after submission
• Disabled: Questions require host/moderator approval before becoming visible

When to use auto-approval:

• Enable for trusted audiences and informal sessions
• Disable for sensitive topics or large public audiences

Anonymous Questions

Control whether participants can submit questions without revealing their identity:

• Allow: Participants can choose to submit anonymously
• Disallow: All questions will display the logged-in user's name

• Sensitive workplace topics
• Sessions with hierarchy concerns
• Controversial or personal subjects

Session Creation Process

1. Fill Required Fields: Complete the session name and select the appropriate mode
2. Configure Settings: Adjust question policies based on your audience and topic
3. Set Timeline: Define when question submission should end
4. Review Configuration: Double-check all settings match your requirements
5. Save Session: Click Save to create the session and generate the shareable link

After Creation

Once your session is created, you'll be taken to the session management interface where you can:

• Copy the shareable link to distribute to participants
• Manage participants by adding specific users
• Monitor incoming questions in real-time
• Switch to presentation mode when ready to present

Best Practices

Planning Your Session

• Set clear expectations in the description
• Choose the right visibility mode for your audience
• Plan your timeline with buffer time for late questions
• Consider moderation needs based on your audience size and topic sensitivity

Question Management

• Use appropriate character limits to balance detail with manageability
• Enable auto-approval only for trusted, smaller groups
• Allow anonymous questions when psychological safety is a concern
• Set realistic deadlines that give participants time to think and submit

Communication

• Share the link early so participants can prepare questions
• Explain the process to first-time users
• Set ground rules for appropriate questions
• Communicate the timeline clearly to all participants

Next Steps

After creating your session:

1. Share the link with your intended participants
2. Add specific participants if using organization or private mode
3. Monitor questions as they come in
4. Prepare for your live presentation

Continue with: Managing Participants